Frequently Asked Questions

Everything you need to know about your Suave Brands Co. experience.

Are your products cruelty-free?

Yes, Suave Brands Co. is committed to ethical beauty. None of our products or ingredients are tested on animals.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually between 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided the product is at least 50% full.

Can I change my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.

How can I track my shipment?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout.